662 bet's Privacy Policy
This policy provides a full explanation of how important your personal information is to us and how it is collected, stored and kept secure. By using 662 bet, you are considered to have accepted the terms of this policy.
Types of Information Collected
662 bet collects certain personal information to provide you with a safe and well-managed service. The information collected can be broadly divided into two categories: information you provide directly and information collected automatically.
1.1 Information You Provide Directly
Information you provide yourself when registering an account or using the service:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Residential address
- Financial transaction information (bKash, Nagad, Rocket, Upay or bank account number)
- Other content provided during communication
1.2 Automatically Collected Information
When you use the 662 bet platform, the following information may be collected automatically:
- IP address and device identification information
- Browser type and version
- Operating system
- Time of site access, type and duration of page visits
- Records of login and logout times
- Information on game preferences and betting behaviour
How Information is Collected
662 bet collects user information through several methods. The main methods are described below:
2.1 Registration and Account Management
When a user creates an account on 662 bet, all information provided in the registration form is stored securely. Additional documents may be collected as part of the identity verification process.
2.2 Financial Transactions
Payment information required during deposits and withdrawals is collected. For transactions made via bKash, Nagad, Rocket, Upay or bank transfer, the relevant account details are recorded.
2.3 Customer Service Communication
When you contact our support team via live chat or email, the details of that conversation may be stored to help improve service quality.
2.4 Cookies and Tracking Technology
When you visit the website, information about user behaviour and preferences is collected through cookies and similar technologies. The cookie policy is discussed in detail in section 6.
Purpose of Using Information
662 bet uses the information it collects only for legitimate and specific purposes. These purposes are as follows:
- Account management and verification: To confirm the identity of registered users and maintain account security.
- Financial transaction processing: To successfully complete deposit and withdrawal requests.
- Fraud prevention: To detect and prevent irregular transactions or suspicious activity.
- Service improvement: To analyse user experience and improve the quality of the platform.
- Communication: To send important notifications, account-related information and provide customer support.
- Bonuses and promotional offers: To ensure applicable bonuses and rewards are correctly provided.
- Legal compliance: To meet applicable legal requirements.
Disclosure and Sharing of Information
662 bet may share limited information with third parties in specific circumstances. These circumstances are described below:
4.1 Service Providers
Necessary information may be shared with trusted service providers who assist with payment processing, technical infrastructure maintenance and fraud prevention. These organisations operate under strict confidentiality agreements and may use the information only for the designated purpose.
4.2 Legal Requirements
Information may be disclosed to the relevant authorities in the case of a court order, government investigation or other legal obligation. In such cases, 662 bet will not provide any information beyond what is legally required.
4.3 Change of Organisation
In the event of a business merger, acquisition or asset transfer, user information may be transferred. In such circumstances we will provide users with advance notice.
4.4 With User Consent
Information may be used or shared beyond the purposes stated above on the basis of your explicit consent.
Data Security Measures
662 bet adopts industry-standard technical and administrative measures to ensure the security of your personal information.
5.1 Encryption Technology
All data is transferred using SSL (Secure Sockets Layer) encryption. Stored sensitive information is protected with additional layers of encryption.
5.2 Access Control
Only authorised staff may access user data, and only when required to carry out their responsibilities. All access logs are retained and reviewed regularly.
5.3 Security Reviews
Our systems undergo regular security assessments. Potential risks are identified and corrective action is taken promptly.
5.4 Response to Data Breaches
In the event of a data breach, we will notify the affected users within the applicable legal timeframe and take the necessary corrective steps.
Cookie Policy
Cookies are small text files stored on your device. 662 bet uses the following types of cookies:
6.1 Essential Cookies
These cookies are essential for the basic functioning of the website. They are used for necessary tasks such as maintaining login sessions, security verification and remembering user preferences. Disabling these cookies may cause the site to not function properly.
6.2 Analytics Cookies
These cookies collect information to help us understand how users use the site. The number of visits, the most viewed pages and patterns of user behaviour are analysed. This information is completely anonymous and helps improve the service.
6.3 Functionality Cookies
These cookies are used to maintain language preferences, regional settings and user customisation.
6.4 Cookie Control
Cookies can be disabled or deleted through your browser settings. However, doing so may limit some features and functionality of the site.
Privacy of Minors
662 bet strictly prohibits use by anyone under the age of 21. This platform is for ages 21 and above. We do not knowingly collect information from or allow account access to anyone under the age of 21.
If it comes to our attention that a minor is operating an account, we will immediately suspend that account and delete all collected information. To learn about our responsible gambling policy, please see our Responsible Gaming Guidelines.
If you suspect that a minor has registered, please contact us.
User Rights
662 bet ensures its users the following rights over their own information:
8.1 Right to Access
You may request to view what information we hold about you. We will provide you with a copy of that information within a reasonable time.
8.2 Right to Correction
If there is any error in your stored information, you may request that it be corrected. You can update much of the information yourself directly in your account settings.
8.3 Right to Deletion
In certain circumstances you may request that your information be deleted. However, this request may not be possible to fulfil if there are legal obligations or an active balance on the account.
8.4 Right to Object to Processing
In certain cases you may object to the processing of your information, particularly in relation to marketing communications.
8.5 Right to Portability
You may request your information in a structured, commonly used format.
To exercise any of the above rights, please contact our customer service team. We will respond to your request within a reasonable time after verification.
Data Retention Period
662 bet retains information only for as long as necessary. Generally:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: In accordance with legal and regulatory requirements, information may be retained for a specified period after the account is closed.
- Financial transaction records: Retained for the long term in accordance with applicable legal obligations.
- Marketing communications: Processing of information stops immediately upon withdrawal of consent.
At the end of the retention period, information is securely deleted or anonymised.
Policy Changes
662 bet may update this privacy policy from time to time. Depending on the nature of the change, we will inform you in the following ways:
- For minor changes, the updated date will be noted on this page.
- Advance notice will be given for important changes via the registered email or through a notification on the platform.
- For significant changes, fresh consent from the user may be required.
Continuing to use the platform after a policy change will be considered as your acceptance of the new policy. For this reason, it is recommended that you check this page regularly. To learn about our general terms of use, please read the Terms & Conditions.
Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
- Live Chat: 24/7 live chat support is available on the platform.
- Email: [email protected]
Our customer service team provides support in both Bengali and English. You can visit our FAQ section for answers to commonly asked questions.
662 bet always places the highest importance on transparency and user trust. We are committed to protecting your information.